Managing Distributors

Only Super Users (SUs) can manage Distributors. Clicking on “Distributors” in the main navigation takes the user to the Distributors screen.

Features of the Distributors Screen

✅ View All Distributors – Displays a complete list of all Distributors in the system. ✅ Sorting & Filtering Options – Quickly find Distributors using column sorting and search filters.

✅ Add a New Distributor – Use the “Add Distributor” button in the top-right corner of the screen.

✅ Real-Time Data for Each Distributor – The table includes:

· Distributor Name & Tag · Number of Partners (Partners) · Number of Tenants · Number of Active Users · Total Storage Used · Total Emails Archived

Pagination Controls

✅ By default, 25 Distributors are displayed per page. ✅ Users can change the number of Distributors per page to 10, 25, 50, or 100.

✅ Pagination controls located in the bottom-right corner, allowing users to navigate through the list.

Additional actions from the Distributor screen

On the far right of every Distributor record, there is a vertical ellipsis menu. From this menu, Super Users (SUs) can perform additional actions while acting as the Distributor.

✅ Login as [Distributor] – Allows the SU to log in as the selected Distributor.

✅ Configure [Distributor] – Opens the Distributor’s settings.

✅ View Partners – Displays all Partners under the Distributor.

✅ View Tenants – Displays all Tenants under the Distributor.

✅ View Imports – Provides access to import logs and data for the Distributor.

Adding a New Distributor

To complete the Add Distributor form, you’ll need: ✅ Organisation Name – The name of the Distributor account.

✅ Organisation Tag – A unique identifier for easy differentiation.

✅ Administrator Details – The email, first name, and last name of the account administrator.

✅ Encryption Configuration – Choose between inheriting the Super User’s encryption key or setting a custom key.

Important: Encryption keys cannot be rolled or replaced. Any previously archived items will be irretrievable if the key is changed.

You can manage custom encryption key by expanding the Advanced Setting on the form.