Journaling from Gmail

Journaling copies emails before delivery and sends the copies to an external service like YOUR ARCHIVE.

Email routing and delivery options for Google Workspace - Google Workspace Admin Help

1. Sign in to the Google Admin Console: Go to https://admin.google.com/ and sign in with an administrator account.

2. Navigate to Gmail Routing Settings:

   • Go to Apps > Google Workspace > Gmail > Routing.

   

   • Scroll down to advanced settings and select "Third-party email archiving."

3. Add the Journaling Address:

   • Enter the journaling email address provided by YOUR ARCHIVE (e.g. [e-mail]).

   • Click Save to apply the settings.

4. Disable Non-Delivery Reports (NDRs):

   • It is recommended to disable NDRs to prevent undeliverable journal reports from returning, which could cause unnecessary clutter.