# Managing Partners

Only Super Users (SUs) and Distributors can manage Partners. Clicking on “Partners” in the main navigation takes the user to the Partners screen.

### Features of the Partners Screen

✅ View All Partners (Partners) – Displays a complete list of all Partners within the system.\
✅ Sorting & Filtering Options – Quickly find Partners using column sorting and search filters.

✅ Add a New Distributor – Use the “Add Distributor” button in the top-right corner of the screen.

✅ Real-Time Data for Each Partner – The table includes:

· Partner Name & Tag\
· Parent Organisation (Distributor managing the Partner)\
· Number of Tenants under each Partner\
· Number of Active Users\
· Total Storage Used\
· Total Emails Archived

### Pagination Controls

![](https://3588767136-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMAeLhCZPTsyBa6vlfTk8%2Fuploads%2F10Fg4h2YQ93Mr7olMcUg%2Fimage.png?alt=media\&token=1866bf3f-4d45-485e-995c-f370600012fb)

✅ By default, 25 Partners are displayed per page.\
✅ Users can change the number of Partners per page to 10, 25, 50, or 100.

✅ Pagination controls located in the bottom-right corner, allowing users to navigate through the list.

### Additional actions from the Distributor screen

On the far right of every Partner record, there is a vertical ellipsis menu. From this menu, Super Users (SUs) and Parent Distributors can perform additional actions while acting as the Parent Distributor.

✅ Login as \[Partner] – Allows the SU and Parent Distributor to log in as the selected Partner.

✅ Configure \[Partner] – Opens the Partner’s settings.

✅ View Tenants – Displays all Tenants under the Partner.

✅ View Imports – Provides access to import logs and data for the Partner.

### Adding a New Partner

Only Distributors can add Partners.\
To complete the Add Partner form, you’ll need:

✅ Organisation Name – The name of the Partner account.

✅ Organisation Tag – A unique identifier for easy differentiation.

✅ Administrator Details – The email, first name, and last name of the account administrator.

✅ Encryption Configuration – Choose between inheriting the Super User’s encryption key or setting a custom key.

Important: Encryption keys cannot be rolled or replaced. Any previously archived items will be irretrievable if the key is changed.

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You can manage custom encryption key by expanding the Advanced Setting on the form.

<figure><img src="https://3588767136-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMAeLhCZPTsyBa6vlfTk8%2Fuploads%2Fv4xw24TR5nnEtG0DNRdA%2Fimage.png?alt=media&#x26;token=0ce08691-0410-443e-813c-4991c6c2cc7e" alt=""><figcaption></figcaption></figure>
