🧙‍♂ïļManaging Tenants

Managing T1, T2 and T3 Tenants on your Solar Archive System.

What are tenants?

Tenants on Solar Archive range from Super User to Tenants (T3) in a waterfall like structure. You can see an example of this in the diagram below and how the relationship between each is formed. When talking to Solar Archive, we base your tier on your business objectives and who you're going to be selling to, there is no restrictions on what tier you can be, it is very flexible.

What types of tenants are there?

  • T1 - Region / Distributor

    • T1 level falls below the SU and has rights to manage the reseller companies and the admin users within each reseller company. There could be multiple reseller companies under a region / distributor and a number of admin users under each reseller company.

  • T2 - Reseller

    • T2 level is present below T1. A T2 admin user has the right to directly create tenants. There could be multiple tenants added under each reseller company. The T2 can only administrate the T3 accounts who sit directly beneath them, their customers.

  • T3 - Tenant

    • A tenant is usually an end-customer or business who purchases archiving for use within their business.

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