# Monitoring Mailbox Reader Imports

After configuration, when the Import is started it will be listed in ongoing imports. On clicking it, you will be taken to the import status page.<br>

<figure><img src="https://lh5.googleusercontent.com/pCSURJCuXFtyjHMMG1kzEcnvOuo_Gasi2JbLK95UfFPAuI0IY45DOTBfP7r0-c_EeNlXuvGRshpDqDMM2Oe5MRsmR_ERSkDdF58mfoOrW3mT5Ayn29I-3vbLKr7AJKlWhY4lacQ6WE6WSPUFGT-DtKwypLPTa9zjUB44pUxQypyNbu5dro3ILn0ScmLo9g" alt=""><figcaption><p>Ongoing Imports Panel</p></figcaption></figure>

On the Import status page, administrators can monitor the progress of imports, filter mailboxes based on provided options and disable user import.&#x20;

<figure><img src="https://lh6.googleusercontent.com/5xnXL-v7ISxUYT0ipBxKBqPyEcvRjpBrU2VLkLUL0JlsfWBo8IC3VizyqLRls-HFpwQEuJyqmufWl7fotqq-Nksao_2ykxeDoteM6_MHQzLw8UbKEu1rjJcEGJQmA3lUV81oHYhijB6HlkZ3E4bpVXDIyKqwEygZDMyamdnV9_l2380vr2fxVDekjdg_Fw" alt=""><figcaption><p>Ongoing Import Detail Page</p></figcaption></figure>

Some options are provided in the Actions field for each mailbox namely View Details, Debug, Disable User Import and Delete User.<br>

<figure><img src="https://lh4.googleusercontent.com/F-8eQ19cUoOGXbCBdHGZwVcO9nXuUjb0jTIs6RJoJvm27NIXwRvAw35AkToiDUe9ed2cjEzFrejpS-7ZO2wThXaRDeUxAd_x8dhDqmiNZYxaITwhTKxIk0355MDI1zj8ofR4_nhqTEoB0rn_K3FDCIJ-dOWUWQ021VH35dPQWSScZ-B2YNfeI2KdvWL-dA" alt=""><figcaption><p>Options Menu for Imports</p></figcaption></figure>

You can find more details about each option below:

#### View Details

This option provides the details of mails downloaded from each folder in every run of the mailbox reader. In case there are a large number of emails or live emails are coming in the mailbox then multiple runs might take place to capture the complete data.

<figure><img src="https://lh3.googleusercontent.com/modlbi-NFh8020itxH1vBrZScRxwgRBH7rX-gBvK23qAR68zIDdFiNaDKkna4ofqRVOXmhZaHT1DCKFbP6IE9FYINtliGQxdI4M_Myjry9P0pPWDRhTcTUMuBuk5zdKIfblb0bRC2XLCcVFvGygiLlKrj-43NCkZeO9E790LwyEnEDunpxYacyUOgQ_k2g" alt=""><figcaption><p>View Details Pane</p></figcaption></figure>

#### Debug

This option displays any issues occurred while downloading the emails from the mailbox.

{% hint style="info" %}
This panel helps our support staff debug any import issues.
{% endhint %}

<figure><img src="https://lh4.googleusercontent.com/tkBUwrM9KDKUIxBoOLR1vrAYUxWJjTjpufhiiafAS51FA3-CvBf452xFxuDRCltSEx6bHGsKIAL3Nu8HIkMEF8iPQ-nriZg82NAurxvchSZk8ZAkPzC5YmHEwjhisgNceXcfk5JF_KX6w3_Tnn2lpv1Nz9XKUA0mjrfttP-vh1I_ehLCIkKKM8tV9wUnxg" alt=""><figcaption><p>Debug Window</p></figcaption></figure>

#### Disable User Import

This option disables the user for import, barring the download of emails from its mailbox. After being disabled, the status column will show disabled tag instead of enabled.

<figure><img src="https://lh3.googleusercontent.com/-NcZTE2RDNE5Pa7S5qG2pM-2vEmCdRf-VC2pARStZcka5veYbqTaiZH28u2bt-qb3_RMkX6RSnCMCVKX_YJe3V8QM41_635jYx3liJSW1sB2sXpDR_ynilXEcEfp2FsQghlvg6AmCMUe1ThJ8dN13d-Ga4j1O7ZTZWIBP3CdPbBuZ0Zd9DYFO814aC9rag" alt=""><figcaption><p>Disabled User Import</p></figcaption></figure>

**Delete User**

&#x20;As the name suggests this option deletes the user from the Import process.

#### Completion of Import Process

On completion each mailbox’s status will get a completed tag instead of running. And once all the mailboxes associated with the Import Process are downloaded and completed, the Import process will be completed.

<figure><img src="https://lh4.googleusercontent.com/pY12JEWPabjTF5CzaBhCVDyZzJQSofHUp_2xmCGMWPbel92usF_AIL2i6bdgLUfDmVsI9jRg3uY3ZR8Jd5i1Sy7oj3Xx7pflyI-bpWgpVWO-zATeqbk9kLIcIC7CuUZCRvVDNN0xEjmOylYb5b0LsXJJVcw1zSp5jjvWZJ6gVD7GhD-9EjKxddcI-un_EQ" alt=""><figcaption><p>Completed Mailbox Import</p></figcaption></figure>

After the completion of the Import process, all the emails are archived for configured mailboxes. Now these emails can be accessed via the archive.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.solar-archive.com/docs/archive-management/importing-data/mailbox-reader/monitoring-mailbox-reader-imports.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
