Tenant Deletion Procedure

How to delete a tenant on Solar Archive

Solar Archive support the automated procedure to delete the disabled tenant with its data like database records / AWS S3 archived content / Solr indexes / tenant's local directories.

Please find the procedure to disable a tenant within Solar Archive:

1. Fully disable the tenant from the SU interface -> Company listing page.

2. Coordinate with the tenant to halt journaling from their system to the archive.

3. Contact the Solar Archive support team to confirm the deletion.

If unsure, please contact support to assist with the matter.