Solar Archive Knowledge Base
  • 👋Welcome
    • Solar Archive's Structure
    • Contacting Support
    • Selling Email Archiving
    • White-label / Private Label
  • ⚡Quick Start
    • 1️⃣Creating a Tenant
    • 2️⃣Setting up Live Email Feed
    • 3️⃣Importing Old Email
    • 4️⃣Creating User Accounts
    • 5️⃣Checking Live Mail Receipts
    • ✅Finished Setup
    • 🆕Automated Onboarding
      • 1️⃣Admin Setup
      • 2️⃣Tenant Setup
      • 🔄Data Import
      • ☑️User Setup
  • 🧑‍🦲Managing Users
    • User Types
    • Creating Local User Accounts
    • Creating Basic User Accounts
    • Creating Data Guardian User Accounts
    • Creating Privileged User Accounts
    • Searching the User Directory
    • Adding a Delegation Link
    • Adding as Delegate
  • 🧙‍♂️Managing Tenants
    • Setting up a T1 Tenant
    • Setting up a T2 Tenant
    • Setting up a T3 Tenant
  • ⚙️Basic Configuration
    • Accessing Admin Options
    • Updating Company Information
    • Configuring Outbound Email Settings and Email Alerts
    • Configuring Global Account Settings
    • Managing Mail Server Connections
    • Configuring LDAP Settings
    • Managing Email Domains
    • Managing Email Addresses
    • Configuring Email Collector
    • Configuring SMTP Service Settings
    • Downloading / Emailing System Logs
    • Managing Exclusion Rules
  • ⚒️Advanced Configuration
    • Enabling Premium SSO
    • Configuring OAuth Connection Settings
    • Configuring Google Workspace OAuth and Service Account
    • Configuring Okta
      • Configuring Okta with SAML
      • Configuring Okta with SSO
    • Configuring Advance Company Settings
    • Setting Retention Period
    • Setting Search Date Limit
    • Setting Report Consolidation Period
    • Setting Case Folder Configuration Limits
    • Configuring Global Settings
    • Configuring SMTP Settings
    • Configuring Web Security Settings
    • Configuring System Alert Settings
    • Managing LDAP Search Filters
    • Viewing Company Summary
    • Managing Date Formats
    • Managing Headers
    • Configuring Error Email Respool Settings
    • Configuring De-Duplicated Email Respool Settings
    • Configuring Excluded Email Respool Settings
    • Configuring Windows File Share Settings
    • Tenant Deletion Procedure
    • Adding Custom Scripts to your Archive
    • Setting up Stubbing
    • OAuth Setup with Solar Archive
  • 🗃️Using the Archive
    • 🔎Search
      • Searching your Archive
      • Saving your Search
      • Sharing your Search
      • Filtering Search Results
      • Search (Classic Interface)
    • 📦Spaces
      • Creating a Space
      • Adding to a Space
      • Sharing a Space
    • 📄Results
      • Downloading a Single Result
      • Downloading Multiple Results
      • Printing Results
      • Result Headers
      • Forward Results
      • Restore Results
      • Saving to Space
      • My Archive
    • ⏳History
      • Saved Searches
      • Recent Search History
  • 🔐Legal Hold
    • Creating a Legal Hold Request
    • Managing Legal Hold Requests
  • 🗑️Authorised Delete
    • Requesting a Deletion
    • Managing Deletion Requests
  • 🏛️Archive Management
    • 🧲Importing Data
      • 📥Mailbox Reader
        • Creating a New Mailbox Reader Import
        • Monitoring Mailbox Reader Imports
      • 🗂️Configuring Folder Replication
        • Getting Started
        • Configuring a new Connection for Folder Replication
        • Monitoring Folder Replication
        • Completion of Folder Replication Process
        • Using Folder Replication
    • 🎨Branding
    • 💰Billing
      • Monitoring Usage
      • Submitting Reports
  • 🔌Outlook Add-in
    • Local Add-in Install
    • Centralised Add-in Install
    • Introduction to the Outlook Add-in
    • Searching via the Outlook Add-in
    • Pinning the Outlook Add-in
    • Continuing your Add-in Search on the Archive Interface
  • 🛰️Release Notes
    • 26-01-2024 (v9.4.4-b69-00)
    • 11-10-2023 (v9.4.4-b52-00)
    • 10-05-2023 (v9.4.4-b52)
    • 06-03-2023 (v9.4.4-b50)
    • 20-01-2023 (v9.4.4-b46)
    • 06-05-2022 (v9.4.4-b29)
    • 28-01-2022 (v9.4.4-b21)
    • 09-12-2021 (v9.4.4-b15)
    • 15-10-2021 (v9.4.4-b14)
    • 05-10-2021 (v9.4.4-b12-00)
    • 30-07-2021 (v9.4.3-b8)
    • 18-05-2021 (v9.4.3-b7)
    • 19-02-2021 (v9.4.3-b1)
    • 04-02-2021 (v9.4.2-b20)
    • 15-01-2021 (v9.4.2-b17)
  • OAuth setup with Office 365
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  1. Managing Tenants

Setting up a T3 Tenant

How to create a T3 Tenant on Solar Archive

T2 level is present below T1. A T2 admin user has the right to directly create tenants. There could be multiple tenants added under each reseller company

Creating a T3 Tenant

  1. Launch T2 URL https:// xxxxxx.com/uss/t2/ and login with T2 admin login credential.

  2. Click on “Add New Company” button, user is navigated to “Add new Company” page

  3. Enter the details of the company. Refer to the table below for field names and descriptions.

  4. Click Save.

Fields marked * are mandatory and cannot be edited once the company is created.

The new company will be added. Now the admin user that you added here will receive an email from which the installation can be initiated.

Field
Description

Tag

Short name of the company that will be used in the URL to access a specific company login and will be displayed in the Preferences dialog. For multi-tenant Solar Archive systems, each company will have a different Company Tag. It cannot be changed (via the Admin area) after the company has been created.

Company Name

Full name of the company and what you set here will appear on the login page and in the footer line of all subsequent pages, and on some alert emails.

Solr Collection

SOLR Collection that will be allotted to the company. It is a logical index spread across multiple servers.

DB Server

Address of the database server on which the company database will be stored.

Contact Name

Name of the contact person in the company, preferably the Admin user.

Contact Email

Email address of the contact person in the company

Contact Phone

Phone number of the contact person in the company

Email domain(s)

Add up to 3 email domains used in email addresses for this company.

These are used to determine the direction of each email (inbound / outbound etc.) and to compute the number of Active Email Accounts at this customer.

Administrator

Provide the administrative login details added here to the customer, and then guide the customer through the administrative facilities that they have access to.

Send Setup Email

Data Guardians

A Data Guardian is, in Solar Archive, an email address to which transcripts of administrator access and privileged user searches will be sent. At least one data guardian must be added, before adding any local user accounts.

You can also specify whether or not this data guardian can receive Privileged User Search transcripts and Administrator access transcripts.

Licensed users limit

Number of active mailboxes that should be recorded by Solar Archive.

As emails are being archived, Solar Archive will compute an active mailbox count. When the computed active mailbox count exceeds the Licensed users limit, then the usage data will be highlighted to the administrator. Note: Active accounts are computed by Solar Archive as the number of unique ‘local’ email addresses that are used for both sending and receiving emails. It is computed on a daily basis and averaged over the month. ‘Local’ addresses are those that match the configured local email domains.

*Encryption Key

Specify the type of encryption key to be used. The available options are System Level Key, Parent’s Key, and Custom Key.

Reference

Any account number or billing number or any note related to the customer can be used as a reference. This can be used to link to an Accounting system, project number, or any other reference desired. Solar Archive supports an API, allowing remote systems to connect and query various aspects of the system. This reference, in combination with the API, can be used to automate some business processes.

Contract End Date

The date on which the customer’s contract ends.

Use System-wide SMTP Services

Specify whether or not to allow system-wide SMTP services.

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Last updated 2 years ago

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