Your archive is now setup and running. If not, please contact us.
If you have ran through 1-5 of the quick start steps, you should now have an archive journalling live emails, imported old email via the mailbox reader, created the required user accounts and checked that everything is working using mail receipts.
On this page we'll run through how to share the archive with the company or get an end customer setup.
For Reseller's
If you've setup an archive for a reseller to begin reselling email archiving. We'd suggest doing the following steps.
Reach out to the reseller and confirm their archive is now ready for use.
Inform the reseller of this knowledge base, or your own if you're utilising one.
Share marketing tips and any white-papers you have produced or rebranded.
Add any additional users they require, or teach the reseller how to add users.
For End Customer's
If you've setup the archive for an end customer or business, we suggest the following:
Reach out to the customer and inform them the archive setup has been completed.
Run through a quick demo on a screen sharing session.
Invite the company to add their employees to the archive.
Ask if they would like to install the Outlook Add-in to increase archive usage.
If you have any further questions regarding tenant creation and getting setup with Solar Archive, please reach out to our support team via the relevant channels.
