# Configuring System Alert Settings

The **System Alert Settings** section allows Administrators to configure a range of system-wide settings that affect the number and types of alerts that the system will generate. All the alerts are recorded to a database and can be reviewed in the **System Alert History** (under **Monitor & Reports**) section.

1. Navigate to **Adv Configuration** > **System Alert Settings**.
2. Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.
3. Click "Save"

{% hint style="info" %}
**Note**: Hover your mouse on the field names for additional information and / or example values.
{% endhint %}

| Field                                 | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Error Mails Per Day**               | Number of emails showing error traces which can be sent per day.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| **Error Check Period**                | Number of days after which error reminder mails will be sent.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| **Error Messages Limit**              | Minimum number of messages in error after which error reminder mails will be sent.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Error Trace Lines**                 | Number of lines of traced to be included in the error reminder mails. This setting limits the quantity of information to a small but reasonable amount.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| **Send Respool Error Alert**          | <p>Specifies whether or not an error alert should be sent when a message goes into respool.<br><br>If <strong>Solar Archive</strong> encounters an error while processing an email, it will be requeued (into the respool directory) for reprocessing later. Sometimes problems are transitional (like LDAP or Connectivity issues) – and reprocessing will be required. After 3 attempts to process an email, if it still has a problem, then it will be sent to the Error queue, when an alert may be sent.<br><br><strong>Note</strong>: By default, if this option is not set, no alert will be raised for mail that is being re-queued for re-processing.</p> |
| **Send Start Stop Notification**      | Specifies whether or not a notification should be sent whenever **Solar Archive** is started and / or stopped. If this is not appropriate (say, when **Solar Archive** is stopped as part of a daily backup), then unset this option.                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Send Daily Message Processing**     | Specifies whether or not daily message processing report is needed. Every night (at midnight) a summary of that day’s processing will be sent to the Alert recipient(s). If this is not appropriate, then you can turn off this feature with this option.                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Daily report format**               | <p>Format type of the daily report. The available options are:<br><strong>Long</strong> - A single column list of the number of emails processed each hour. <strong>Short</strong> - A small table consisting of 6 lines and 4 columns of the number of emails processed each hour.<br><strong>None</strong> - This hour summary turned off. It also includes the number of unique senders, data storage, and other useful reporting metrics.</p>                                                                                                                                                                                                                  |
| **Send Monthly Usage Summary Report** | Specifies whether or not the monthly usage summary report should be sent.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Notifier Severity**                 | Specifies the severity of notifications for which alerts should be sent. It is recommended to enable all these severity types.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| **Alert Support Contact**             | Email address and the display name to be included in the body of the alert emails.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Sender Address**                    | Email address from which forward, password reminder, user account creation, user password reset emails should be sent, and the display name for these emails.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| **Audit From**                        | Email address and the display name which should be used for auditing. **Display Name** is an optional field.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Alert From**                        | Email address and the display name from which alert emails should be sent. **Display Name** is an optional field.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Alert To**                          | <p>Email address(es) to which alert emails should be sent.<br><br><strong>Note</strong>: Include <support@solar-archive.com> if you wish <strong>Solar Archive</strong> support to view the alert messages.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                    |

#### **System-wide SMTP Mailserver**

| Field                      | Description                                                                                                                                                                                                                                         |
| -------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **MailServer Address**     | SMTP address to be used for sending notifications, typically your main email server. All outbound email from **Solar Archive** will be delivered here. This setting is also available in the **Configuration > Outbound Email and Alerts** section. |
| **SMTP Connection Type**   | SMTP connection type and the port number to be used for sending notifications.                                                                                                                                                                      |
| **Authorization Required** | Specifies whether or not authorization is required for the SMTP server.                                                                                                                                                                             |
| **Username**               | Username for the SMTP authorization.                                                                                                                                                                                                                |
| **Password**               | Password for the SMTP authorization.                                                                                                                                                                                                                |

#### **Spool Agent Settings**

| Field                   | Description                                                                                                                                                                                                                                                                                                                                                                                           |
| ----------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Agent Lock Interval** | Interval, in minutes, processing the same file, after which spool agent will be locked. Once the agent is locked, the email will be errored, a fresh new agent process will be started, and an alert will be generated.                                                                                                                                                                               |
| **Agent Restart Limit** | Maximum number of times the spool agent can be restarted in a day, after startup. This will eventually stop emails from being processed and you will require assistance from a Support Engineer to resolve the situation.                                                                                                                                                                             |
| **Agent Count**         | Maximum number of parallel spool agents allowed. Each agent will have some memory and performance overheads.The default of 6 is satisfactory for most situations. It is recommended to use 1 or 2 for a server with less memory and slower CPU, or where the ‘mirror’ server is attached over a slow network link and to use more than 6 on a well specified server that has very high email traffic. |
