Requesting a Deletion

How to request a deletion from the archive.

Although requesting the deletion of an item from the archive is a straightforward process, it is important to note that the deletion must be approved by the Data Guardian of the archive system before any action can be taken on the request. In the following section, we will provide a guide on how to request a deletion from the archive.

1. Create a Space

To begin, you must create a "Space" to hold the emails that you want to delete. This area can accommodate a minimum of one or a maximum of hundreds of entries for deletion.

• Go to Spaces

• Click "Create Space"

• Enter your desired name.

• Click "Save"

Creating a Space

2. Add Entries to Space

After creating a "Space", the next step is to locate the entries that you wish to delete from the archive using the search interface.

• Find an Entry in the Search Interface.

• Add it to the newly created Space.

Save the Entry to a Space

3. Request Deletion

After creating a space, adding entries into the space, we now need to request deletion of these entries. To do this, we need to head back to the spaces page.

• Head to "Spaces"

• Open our newly created Space with our entries in.

• Click "More"

• Click "Request Content Deletion"

• Choose your choice of entries as well as a request description within the window displayed.

  • You can choose to delete the emails from all user's mailboxes as well as your own.

• Click "Confirm Request"

Requesting Content Deletion

After submitting the deletion request, it will be forwarded to the data guardian of your archive. Your content will remain visible and searchable in the archive until the data guardian of your system has authorised the deletion request.